Payment Policy:

A booking deposit equivalent to 25% of the reservation total is required to complete the reservation and reserve the dates. The remaining balance of the reservation is due 30 days prior to the rental start date. The refundable security deposit shall be completed 72 hours (3 days) prior to the rental start date if paid by credit card (7 days if paying by check).

Acceptable payment methods are Major Credit card (Visa, Master Card, Discover, American Express), PayPal, Venmo or Check. A major credit card must be on file for any overages due at the completion of rental.

Security Deposit:

A security deposit is required for all rentals as security against damage to or theft of the rental unit or any accessories within the unit. The security deposit may also be used to cover any violations or fees identified in your RV contract, including but not limited to late fees, excessive milage or generator usage, cleaning fees, dumping fees, re-fueling charges, tolls, fines, or administrative fees. Security deposit amount is unique to each unit type and is subject to change based on additional risks unique to a specific reservation. Security deposit charges must be on a separate receipt then then all other charges.

We will authorize the release of any remaining security deposit within (7) days of return if no charge(s), hold(s), or damage reimbursement is needed from your security deposit, back to the original payment method which remained on file. Your debit/credit card issuer rules will apply to security deposit refunds, which may require an additional time frame to fully process the return.

Cancelation Policy:

When a guest makes a reservation with a pickup date that is more than 14 days in advance, a 25% booking deposit is required to be paid to secure the specific trip date(s). If the trip date(s) is within 14 days, the reservation is required to be paid in full to secure the trip date(s).

Free cancellation for 48 hours after booking, as long as at least 14 days remain before the trip pickup date.

If reservation cancelled more than 14 days prior to the start date of the trip:

• Refunded:

• Any “optional” add Ons that were paid for.

• Any amounts over the 25% required booking deposit that has been paid.

• Not Refunded:

• Booking deposit and any required tax.

If reservation is cancelled less than 14 days prior to the start date of the trip:

• Refunded

• Any “optional” add On’s that were paid for along with any tax pre-paid.

• 50% of the booking total including any required tax.

•  Not Refunded

• 50% of the booking total including the required tax.

If reservation is canceled less, then 48 hours prior to the start date of the trip or a guest no show:

• Refunded

• Any security deposit paid.

• Not refunded

• The entire booking total, including any required tax.

In the rare event that Rudisill Rentals LLC has to cancel a reservation due to vehicle availability from prior guest damages, or failure to return, vehicle maintenance or safety concerns, or any unforeseen circumstances renters will receive and be limited to a full refund of all monies paid to date. Rudisill Rentals can attempt to identify an alternative RV rental that may be suitable however cannot guarantee that the costs will remain in the original quoted budget as replacements will likely need to be sourced through an external platform with different owners & rates.

Insurance Policy:

Renter is required to purchase Recreational Vehicle (RV) insurance coverage from our third-party insurer (MBA). Any quoted prices do not include the insurance addendum as it’s supplied direct from the Insurance company. Current rate is $24.00 per day. Insurance must be purchased directly from MBA and verified prior to pickup & reservation start date. Renters must be at least 25 years of age, possess a valid standard driver’s license, and have valid personal automobile insurance to rent an RV.

MBA offers additional optional liability & roadside assistance coverage that can be purchased by the renter for additional protection at an additional cost.

• RV must be returned cleaned "rental" ready (cleaned & in same condition as picked up in) to avoid a cleaning fee of up to $600 (assessed at $75/hour.).

• Waste tanks must be emptied prior to return or a dump fee of $100 will be assessed.

• Pets must be approved in advance and a $75 pet fee is applied to cover additional shampoo/steam cleaning of carpets/upholstery. Pets must be crated while driving and when owner is a way to prevent damages. Primary renter is responsible for any damages caused by pets.

• NO SMOKING, VAPING, OR DRUG USE is allowed in the vehicle, your entire security deposit will be held or forfeited until professional remediation can be obtained.  A penalty fee of $750 plus the actual professional remediation costs will be assessed.

• Tire damage is the responsibility of the renter, while RV is in their possession, if the renter believes it is due to negligence, the tire must be brought back for professional evaluation. Reimbursement is based on that result.

• You are responsible for any ticket, tolls, tows, and impound fees. Even if the notice arrives after return

• Renter is responsible for checking/ maintaining engine & generator fluids and tire pressured levels at each refueling. Driving shall be discontinued if any overheating or warning lights illuminate. Cost due to negligence resulting in mechanical damage or tire damage will be the renter's responsibility.

• Seat belt use is required by law for all passengers in the vehicle. Children must utilize approved safety seats.

• Cargo inside the vehicle shall be properly secured to prevent damage and injury.

• Primary driver must ensure all pilot lights (Stove, Hot Water Heater, Fridge, Furnaces) & propane is turned off before entering any refueling/gas station.

• Vehicle shall only be re-fueled with approved fuel. (87 Octane gas).

• All doors shall be locked while vehicle is in motion.

• Roof access is prohibited due to the inherent dangers of walking onto the roof top.

• Driving during storms, heavy rain, or snow is discouraged. Discontinue travel during high winds, heavy rain/snow conditions.

• Towing is NOT permitted unless prior authorization is obtained. Towing fee is $50.00 per day.

• Vehicle shall not exceed posted speed limits or 65 MPH. Traveling at slower speeds is safer & encouraged.

• Backup Cameras / Mirrors and a spotter must be used when backing up.